Close the Loop Tool
Template Manager
Purpose
Code
Description
From Name
From Address
Subject
Request Status
Request Type Codes
EMAIL
CN_ACK
Close The Loop - Default template Acknowledgement
DIY Council
noreply@diycouncil.com.au
Your request {{ MERGEFIELD: Request_Number }} for {{ MERGEFIELD: Request_Type_Descr }} is submitted
EMAIL
CN_ADHOC
Close The Loop - Default template for Adhoc
DIY Council
noreply@diycouncil.com.au
Updates on your request {{ MERGEFIELD: Request_Number }}
EMAIL
CN_COM
Close The Loop - Default template Completion
DIYCouncil
no-reply@diycouncil.com.au
You request number {{ MERGEFIELD: Request_Number }} has completed.
EMAIL
ROAD20_Complete
ROAD 20 - Complete template
DIY Council
noreply@diycouncil.com.au
Request number {{ MERGEFIELD: Request_Number }} for {{ MERGEFIELD: Request_Type_Descr }} is completed
COMPLETED
ROAD20
SMS
SMS_ACK
SMS - Default template for Acknowledgment
DIYCouncil
no-reply@diycouncil.com.au
SMS
SMS_ADHOC
SMS - Default template for Adhoc Note
DIYCouncil
no-reply@diycouncil.com.au
SMS
SMS_COM
SMS - Default template for completion
DIYCouncil
no-reply@diycouncil.com.au
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